To create a custom email, click on Emails then Edit and send in the left hand panel of the Event dashboard. 

 You will then see a list of template emails for the event. Click on +EMAIL TEMPLATE to create a new custom email.

In the New Custom Email screen, enter a name for the email and click the RECIPIENT GROUP drop down to choose who to send the email to.

Click NEXT after entering a name and choosing a recipient group.

You can then edit the Email name and Subject for your email then add text to the Body.  Note that you can add merged fields to the body of the email by clicking on the field you wish to add from the Merge Fields list.  This will merge the relevant data from the system into the email, e.g. first name.

Select any Additional Settings or add Attachments (see also Amending email templates)  All changes are saved automatically.

If you choose Accepted submissions as your recipient group, you will get the option to Filter by acceptance type.

You will see your new Custom Email (sample with filter by acceptance type) at the bottom of the list of templates

and can click on it to amend it or click the send icon to preview the email/recipients and send it .

(see also Viewing, editing and sending emails).

If you can’t find the guidance you need, please contact: