Click the Emails option in the left hand panel of the event dashboard.

Click on Edit and send to view the email templates for the event.

 You will then see a list of template emails for the event. Click on the name of the email you wish to view/amend.

The email template will be displayed.

Within the template, you can view the recipient group and change the name, subject, body, merged information, recipients and additional settings by clicking into the relevant field and making changes. Changes are saved automatically.

Recipient group
This section confirms who will receive the email when it is sent.

Changing the body of the email

As well as changing the text, you can merge other information from the event or submission by clicking on the relevant option in the Merge Fieldssection.  Simply click on the chosen merge field to include in the body of the email. You will see in the sample above that there are a few included in the body of the email - submission id,  notification date, and submission pdf link. You will see each merge field is contained within the following brackets: {{...}}. These merge fields will take the relevant data from each submission so that each email is specific to the given recipient.

Additional settings

To append your signature or send a BCC (copy) to the event notification email address, ensure the relevant boxes are ticked.  To turn off these features, untick the relevant box(es).


One or more attachments can be added to an email.  Click UPLOAD ATTACHMENT in the Attachments section to locate and add an attachment to the email.  Repeat this process to add multiple attachments.  Click DELETE next to any attachment to remove it from the email.

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